Terms & Conditions
Last updated: October 29, 2026
These terms apply when you visit waxnblush.com, book an appointment, buy products or gift cards, or subscribe to The Reset Box. By booking or buying, you agree to them.
Policies at a Glance
How to book: Online through Square Appointments, linked on waxnblush.com
Cancel 24+ hours ahead: No fee
Cancel under 24 hours: 50% of the service price
No-show: First one free. After that, 50% of the service price
Late arrival: 10-minute grace period, then the service may be shortened or counted as a missed appointment
Intimate waxing (Brazilian, Landing Strip, bikini line): Returning clients only. Not available to new clients
Minimum age: 18. Ages 16 and 17 for face, skin, and makeup services only, with a parent or legal guardian present
Service refunds: No refunds on services performed. Report concerns within 5 days for a complimentary adjustment
Retail returns: Final sale, except where the law requires a remedy
Shipping: United States only, USPS or UPS, about 1 business day to process
Gift cards: Never expire, no fees. Balances under $15 can be cashed out on request
The Reset Box: $200 every 3 months plus $10 shipping. Cancel online anytime in My Subscriptions
Official source: waxnblush.com and our booking and checkout pages
1. About Wax N' Blush
Wax N' Blush is a clean beauty boutique in the East Village Arts District of Long Beach, California. We offer eyebrow services, facial and body waxing, lash treatments, facials, chemical peels, bridal makeup, and clean beauty products.
Address: 435 E 1st Street, Long Beach, CA 90802
Phone: (562) 826-0641
Website: www.waxnblush.com
All services are by appointment and depend on availability and suitability.
2. Booking
- Book online through Square Appointments using the links on waxnblush.com.
- Choose the correct service, including any required first-visit service. Some services have eligibility or preparation requirements.
- Intimate waxing services, including Brazilian, Landing Strip, and bikini line, are for returning clients only. We are not accepting new clients for these services.
- Prices, appointment lengths, and availability are shown at booking and may change. The price confirmed at checkout applies to your appointment.
- If a price shown is clearly an error, we will tell you before your service. You may then cancel with no fee.
- Confirmations and reminders are sent through our booking platform.
3. Cancellations, Late Arrivals, and No-Shows
We reserve your time for you alone. Short-notice cancellations and no-shows leave time we usually cannot rebook, so these fees apply:
Cancel 24 hours or more before your appointment: None
Cancel less than 24 hours before: 50% of the service price
First missed appointment: None
Each missed appointment after that: 50% of the service price
The cancellation fee is 50% of the price of the service booked. Bridal makeup has its own fee, shown when you book.
- Late arrivals: We allow a 10-minute grace period. After that, we may shorten your service at full price. If it cannot be completed, it counts as a missed appointment. Running late? Call (562) 826-0641.
- When you book, you provide a payment method and accept this policy. That authorizes us to charge these fees.
- To change or cancel, use the booking platform or call us as early as possible.
- We may waive a fee for a genuine emergency, at our discretion.
- If we cancel your appointment, you pay no fee. We will refund any payment for services not provided, or rebook you, your choice.
4. Your Health and Safety
You may be asked to complete a consultation or consent form before your treatment. Treatment-specific consent forms are separate from these terms.
Before your appointment, tell us about anything that could affect your treatment, including:
- Allergies or skin sensitivities
- Medications, including topical retinoids and acne medications
- Recent cosmetic procedures, peels, or sunburn
- Pregnancy or other health conditions
We rely on the information you give us. Please keep it accurate and tell us about changes before your appointment.
If you feel discomfort during a treatment, tell us right away so we can adjust or stop. We may modify, postpone, or decline a treatment if we have safety concerns.
5. Age Requirements
Clients must be 18 or older, with one exception: clients aged 16 and 17 may book face, skin, and makeup services only, when a parent or legal guardian signs the consent form and stays for the appointment. Body and intimate waxing are 18 and older only. We do not serve clients under 16.
6. Results and Aftercare
Every skin and hair type responds differently, so results are not guaranteed. They depend on skin condition, hair growth, product use, and aftercare.
- Temporary redness, sensitivity, or irritation can occur after some treatments.
- Follow the preparation and aftercare guidance for your service.
- We do not give refunds for services performed. If you have a concern, such as missed hairs or uneven shaping, contact us within 5 days. We will review it and, where appropriate, offer a complimentary adjustment.
Our services are cosmetic and esthetic. They are not medical diagnosis or treatment. For medical concerns, see a qualified healthcare professional.
7. Retail Products
- Product descriptions, ingredients, and prices are for information. Always read the packaging before use, and patch test new products.
- Retail purchases are final sale, except where the law requires a return, replacement, or refund.
- If an item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number and photos of the item and packaging. Once confirmed, we will send a replacement or a refund.
- Product recommendations are general skincare guidance, not medical advice.
8. Shipping
- We ship within the United States only, by USPS or UPS.
- Orders take about 1 business day to process. Orders placed on Sundays or holidays may take longer.
- Delivery time depends on the carrier, destination, and shipping option chosen.
- Shipping costs, when they apply, are shown at checkout.
- If an order is late, missing, or damaged, contact us and we will help.
9. Gift Cards
- Gift cards are sold online through Square and can be used toward eligible services and products.
- Gift cards never expire and carry no fees.
- Under California law, a balance under $15 can be redeemed for cash on request. Otherwise, gift cards are not redeemable for cash except where the law requires.
- If a gift card is lost or will not redeem, contact us with your purchase details.
10. The Reset Box Subscription
The Reset Box is a curated skincare subscription with products chosen for different skin needs and seasonal routines.
- Price: $200 every 3 months, plus $10 flat-rate shipping.
- Renewal: your subscription renews automatically every 3 months and charges your payment method until you cancel.
- Consent: the price, billing frequency, and renewal terms are shown before you enroll. You must actively agree to them.
- Billing and delivery: you are charged on the day you subscribe and every 3 months after that. Each box ships within a week of the charge.
- Cancel anytime online: log in at waxnblush.com, open My Subscriptions in your account, and select Cancel Subscription.
- When cancellation takes effect: cancel before your next billing date and you will not be charged again. A box you have already been charged for still ships.
- Reminders: we will remind you at least once a year of the price, billing frequency, and how to cancel. We will notify you before any price or material term changes.
11. AI Assistants and Third-Party Platforms
Our website, booking checkout, and confirmations are the official source for our prices, availability, and policies. If any other source says something different, ours applies.
- Information about Wax N' Blush may appear in search engines and AI assistants, including Google's Business Agent. AI answers can be incomplete or out of date.
- We are not bound by prices, discounts, availability, or promises generated by an AI assistant unless they are confirmed on our booking or checkout page.
- We use third-party services for booking, payments, gift cards, and our website. Those services, and any AI assistant you use, have their own terms and privacy policies.
12. Website Content
The text, branding, graphics, photography, and design on waxnblush.com belong to Wax N' Blush or the respective rights holders. You may use the site for personal, noncommercial purposes. Do not copy, sell, or reuse its content commercially without our permission.
13. Limitation of Liability
To the fullest extent the law allows, Wax N' Blush is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid for the service or product involved.
This section does not limit liability that California law does not allow us to limit, such as liability for fraud, willful injury, or gross negligence. Nothing in these terms limits rights you have that cannot be waived by law.
14. Disputes and Governing Law
- These terms are governed by California law.
- If you have a concern, contact us first. Most issues can be resolved directly.
- Any dispute will be handled in the courts of Los Angeles County, California, unless the law gives you the right to another venue. You may also use small claims court.
- If any part of these terms is found unenforceable, the rest still applies.
15. Privacy
We handle personal information from bookings, purchases, and contact forms according to our Privacy Policy and applicable law. Read it here: www.waxnblush.com/privacy-policy.
16. Changes to These Terms
We may update these terms. Updates are posted on this page with a new date and apply to bookings and purchases made after that date. We will notify Reset Box subscribers before changes that affect their subscription.
17. Contact Us
Wax N' Blush
435 E 1st Street, Long Beach, CA 90802
Phone: (562) 826-0641
Website: www.waxnblush.com
